How Can We Help?

Need Help?

Our friendly help team can be reached Monday through Friday, from 8am to 5pm CST.

Phone Support


Knowledge Base

Email Support

Or submit a request to our help desk here:


We provide remote support using GoToAssist, a secure remote technician portal by LogMeIn.  Please enter your 9 digit session code below.  If you need a code, please email us at

How does the technician portal work?

  • Get your 9 digit session code from our support team. You can contact us via telephone or email at
  • Enter your 9 digit session code in the box below and click on ‘CONNECT TO TECHNICIAN'.
  • A small applet from GoToAssist will automatically download. NOTE: The applet automatically removes itself from your PC when our session is ended.
  • Double click on the applet either in your browser downloads area or from your downloads folder.
  • The applet will allow you to chat with your technician, share your screen, or give us remote access.