Hands-On Advisory Retainer

Please note:  I'm not currently accepting any new Hands-On Advisory Retainers.  I expect to have an opening in June, 2022.  

The technical environment of businesses today is more complex than at any other time in history.   Technology changes on an almost daily basis,  security can be downright scary, and the endless sea of options for business software can be overwhelming.

Learning the 'hard way' that your newest solution doesn't fit your business strategy means wasting tens (or sometimes hundreds) of thousands of dollars on misguided implementation or development.  Worse, you risk losing valuable time by prolonging results.

A hands-on advisory retainer will give you access to the strategic and tactical development expertise you need,  when you need it, along with a partner to help you meet your business objectives.   

How does it work?

I will work with you to help you meet your business objectives, whatever that looks like (almost😉).      

We start with an initial in-depth, Zoom or in-person meeting to define your goals and organizational challenges.  

You will have unlimited 24/7 access to me via phone and Slack. I return all messages no later than the next business day, although in practice response time is much quicker (particularly between 9am to 5pm CT, but also nights and weekends). 

Here are just a few examples of possible involvement:

  • Regular meetings to discuss strategy, longer-term issues, and business goals.
  • Strategic and tactical advice through scheduled meetings with team leaders. These are individualized and mutually agreed upon. In addition, I'll serve as a sounding board as they work to achieve their business and technical goals.
  • Data analysis and reporting.
  • Technical review of APIs, IDEs, source code, documentation, and the like. Where appropriate, I'll provide code samples, proof-of-concept examples, and design mockups. Please note that authoring shipping code, designs, or documentation is not included in this agreement.
  • Initial, and ongoing audits of select existing workflows and processes; mapping of recommended integrations, automations and process workflows.
  • Assistance with automations, improving workflows, configuring Acctivate
  • Assistance with other software or tools that I'm already familiar with.  
  • Situational responsiveness to needs that arise that you deem require my assistance, which are not covered elsewhere.

*** Please note that although authoring shipping or production code, designs, or documentation is not included in this agreement, our team would love to help with any software development or integration at our very best prices.

*** This program does not include a set number hours of my 'labor'.  While I happily provide hands-on assistance when needed to meet our objectives,  the level of involvement is at my discretion.  

Kind Words From Happy Clients

"If someone is looking to greatly improve their customer experience along with making their own life easier, I would absolutely point them in Lynn's direction. Not only can she improve on nearly every aspect of your store and inventory workflows, but she is so responsive and easy to work with that she may help in ways you can’t even imagine yet. Couldn’t recommend Lynn any higher!"

Terese Conti
VP of Operations, 1SourceVideo

"Adding Lynn to our team through an advisory retainer is the best thing we have done! Within the first week we were able to cross off 2 challenging tasks that had been lingering for months.  In our first major project she was able to find $4,500/month in cost savings for us! She then helped us evaluate our current operational processes and is now helping us implement an entire web application that will improve efficiencies by over 50%.

Knowing we have someone with her level of expertise only a phone call away has been crucial! I can’t tell you the amount of times I’ve called to run something past her just to make sure we were on the right track/not making a huge mistake. I can’t recommend Lynn enough, she has made such a huge impact for our company and I have no doubt she would for you too!"

Rachel Meeks
Senior Director of Project Management and Data Analytics, Angels of Care

Why Me?

I’ve been helping clients improve their businesses for over thirty years.   I am a problem solver, a data analyst, and a skilled strategist.  I love helping businesses connect diverse systems to make their operations flow better.  And I love working with businesses to improve their own internal processes and workflows.

I've been developing software for businesses since 1985 and bring knowledge of a wide variety of technology to the table.  Whether it's system integration,  operational inefficiency, expanding the capabilities of existing software, or writing software from scratch.

Lynn Thames